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High-Performance Recovery.

Human-Centric Results.

TrueAccord is the premier omnichannel debt collection agency, leveraging data science and AI technology to deliver superior results with a consumer-friendly experience.

Full-Lifecycle Recovery Solutions

TrueAccord adapts to your delinquency lifecycle, from early-stage re-engagement to late-stage recoveries.

Recovering As You (First Party)* Recovering For You (Third Party)
Seamless brand and team extension Premier omnichannel agency
Focus on retention and education Focus on liquidation and resolution
AI + Human for optimized re-engagement AI + Human for high-volume repayment

*Offered by TrueAccord’s subsidiary, Sentry Credit, Inc.

Trust in TrueAccord

Trusted by Market Leaders. Loved by Consumers.

We’re leaders in our field and work with trusted industry organizations and regulators.
Michael Sage
4 months ago
We supposedly owed VZ 330 when I switched plans. Full transparency it is possible I forgot to cancel VZ for the last 1.5 months, which is what I think this is from. Instead of paying 330 all at once, which would technically be fine, I can do it in a few installments of 75. There is no interest but I am having to pay the full balance. I’ll just have to bet a little more at the horses each month to pay it off
Amelia Aguilar
a week ago
All glory to God Almighty! At first, I was annoyed because I kept receiving emails from True Accord, on behalf of Spectrum to collect a debt. But I get it, they’re just trying to do their job. I got to pay off the debt in two installments. And now the debt is paid in full. I’m very grateful because they were patient with me. I definitely will not be going back to Spectrum though. May God bless you 1 Corinthians 15:3-4 For I delivered unto you first of all that which I also received, how that Christ died for our sins according to the scriptures; And that he was buried, and that he rose again the third day according to the scriptures:
Lisa Estes
a week ago
Thank you so much for working with me! I am a public school teacher in Oklahoma, and I barely make enough money to make ends meet! I want to pay all of my bills, I just don't have it! I do so appreciate you letting me pay this one out! Thank you again!
Richard Harvey
3 months ago
Stacy was very professional and respectful. She guided me through the proper steps. Based on my income she worked with me to make reasonable monthly payments. If you have more employees like Stacy your company will be alright. Go Stacy 😄

HumAIn Financial Solutions™

Behind every account is a human. Their debt collection experience directly impacts your business financially, legally, and reputationally.

TrueAccord’s collection strategy utilizes HeartBeat™ to eliminate the guesswork of collections, allowing our agents to spend 100% of their time on what matters: helping pre- and post-delinquency consumers find a way forward.

Our first-party and third-party collections services help your business put consumers first, so every dollar recovered makes a difference.

  • Performance

    25% Higher liquidation than many competitors

  • Scale

    25+ million accounts daily

  • Expertise

    95+ Clients, including leading debt issuers and buyers

Scalable,
Reliable Recovery
Performance

A Decade of Compliance Stewardship

From establishing caselaw to breaking new ground in compliance-coded technology, our in-house team of legal experts is at the forefront of pushing the industry forward.

Leading With Consumer Empathy

Omnichannel Is the Best Channel

In this data-driven eBook, compare traditional outbound calling methods versus a digital-first, omnichannel approach for debt collection.

Ready for High-Performance Recovery?

TrueAccord